File Clerk job summary
A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.
Example of a File Clerk job summary
Do you alphabetise your bookshelves and make lists for every task on your schedule? If so, you might be the perfect person for our File Clerk position. We need a highly organised, motivated professional to join our growing team. Our customers rely on us to keep our data and files accessible and organised, so we’ll rely on you to provide us with the information we need. We’re willing to give you full autonomy in setting up organisational systems for the office, including files on customers, employees and transactions. All we ask is that you make organisation a priority and remain available to assist all senior executives.
File Clerk responsibilities and duties
The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organisation and who the employee reports to.
- Create and add material to hard copy files as needed for record keeping
- Update database of digital records for redundancy
- Find and correct mailing address errors
- Conduct routine verification to ensure integrity of filing system
- Prepare files for tax purposes
- Make travel arrangements and confirm appointments as needed
- Greet clients and vendors upon arrival and direct them to the appropriate place
- Answer phones when needed and direct calls
File Clerk qualifications and skills
Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful hire. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.
- School leaver’s certificate required (tertiary qualification preferred)
- 3+ years’ customer service experience
- 2+ years’ clerk experience
- Highly organised and able to prioritise tasks
- FileSite experience a plus
- Proficiency with Microsoft Office and e-mail a must
- Excellent communication skills
*Indeed provides this information as a courtesy to users of this site. Please note that we are not your recruiting or legal advisor, we are not responsible for the content of your job descriptions, and none of the information provided herein guarantees performance.
