How to write a Retail Sales Associate job description

Your job description is the first touchpoint between your company and your new hire. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.

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Retail Sales Associate job title

A great job title typically includes a general term, level of experience and any special requirements. The general term will optimise your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialised, consider including the specialisation in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

Examples of Retail Sales Associate job titles

    Retail Sales Associate
    Senior Retail Sales Associate
    Retail Sales Associate (Part-Time)
    Retail Sales Representative

Retail Sales Associate job summary

A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.

Example of a Retail Sales Associate job summary

Our mattress store is in need of an accomplished Retail Sales Associate who finds motivation in working for generous commissions and who loves helping customers find solutions that will improve their lives. We’re a family owned and operated store with a long track record in the community, so many of our customers are repeats who always return to us for mattresses and box springs. If you like working in a supportive environment and you are dedicated to excellence in your professional life, we’d love to interview you. We provide awesome benefits and an energetic, enjoyable work environment.

Retail Sales Associate responsibilities and duties

The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organisation and who the employee reports to.

Examples of Retail Sales Associate responsibilities

    Greet customers when they walk through the door
    Ask customers what they are looking for and show them at least three or four models
    Build rapport through conversation and honest recommendations
    Ring up sales and arrange for delivery or pick-up of the customer’s order
    Upsell extra items when appropriate, such as mattress covers and bed frames
    Invite customers to search our website for coupons and other ways to save money
    Inform customers of delivery charge and make sure they know we’ll haul away old mattresses

Retail Sales Associate qualifications and skills

Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful hire. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

Examples of Retail Sales Associate skills

    2+ years’ retail sales experience preferred
    High school diploma/GED required
    High-energy, friendly personality
    Capable of interpreting customers’ words and showing them products that meet their needs
    Basic addition and subtraction skills
    Willingness to become subject matter expert

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