How to write a Medical Office Manager job description

Your job description is the first touchpoint between your company and your new hire. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.

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Medical Office Manager job title

A great job title typically includes a general term, level of experience and any special requirements. The general term will optimise your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialised, consider including the specialisation in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

Examples of Medical Office Manager job titles

    Medical Office Manager
    Medical Office Manager (5+ Years’ Experience)
    Medical Office Manager (with MS Office proficiency)
    Medical Office Manager (Part-Time)
    Office Manager (Medical)

Medical Office Manager job summary

A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.

Example of a Medical Office Manager job summary

Our busy medical practice is growing each day, and we are seeking an experienced and professional Medical Office Manager to join our team. In the role, the Medical Office Manager will work under the direction of the Director of Operations in providing management and leadership to our administrative team. The selected candidate will be responsible for managing a team of 20 employees. If you have experience working in an administrative role at a healthcare practice, we want to hear from you.

Medical Office Manager responsibilities and duties

The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organisation and who the employee reports to.

Examples of Medical Office Manager responsibilities

    Manage daily operations of the practice while maintaining a professional workplace
    Schedule and coordinate patient appointments to optimise client satisfaction and facility efficiency
    Create and update patients’ electronic health records
    Record and update personal and financial information
    Verify patient insurance
    Maintain total confidentiality of personal and financial data

Medical Office Manager qualifications and skills

Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful hire. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

Examples of Medical Office Manager skills

    Tertiary qualification preferred
    2+ years’ experience in an administrative role at a healthcare practice
    Able to handle sensitive patient information with confidentiality
    Excellent customer service skills
    Professional and courteous in tone and information delivery
    Strong organisation and leadership skills

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